❖ Experience on Amazon Cloud Computing web services like Elastic Compute cloud (EC2), Simple Storage Service (S3), Virtual Private Cloud, Route 53 and Amazon Cloud.
❖ Creating buckets upon requests from Management for storing static objects in S3.
❖ Utilize EBS to store persistent data and mitigate failure by using snapshots.
❖ Install, configure and maintain amazon/Centos/Ubuntu flavours of Linux Operating system.
❖ Configuring SNS notifications for immediate alerting on issues.
❖ Deploying new instances using AWS Management console and cloning the existing instances.
❖ Taking backups of AMI’s and working with snapshots of the volumes.
❖ Capacity Expansion to the required instances using EBS.
❖ Managing Security Groups to control the access to the instances.
❖ Monitor the application usage and setup auto scaling options.
❖ Configuring and implementing basic security policies to protect the environments.
❖ Configuring IAM users and assigning them to respective policies.
❖ Coordinating with team members and fixing issues.
❖ Setup the monitoring alerts based on severity.
❖ MySQL installation and configuration.
❖ Handling SERVICENOW ticketing tool management system.
❖ Follow up and closure of tickets.

❖ Installing Server Operating Systems (Windows2003, 2008, 2012), Client Operating Systems (Windows 7, 8, 10) and MAC OS.
❖ Creation and Managing User Accounts in Active Directory Services.
❖ Strong hands-on knowledge on Windows AD/ OS implementation and configuration in enterprise.
❖ Provided technical support for hardware/software configurations and applications.
❖ Installation, Configuration of Applications like Quick MacAfee Antivirus, Same time Client
❖ Sharing, Securing Accessing Files and Folders.
❖ Network Printers Canon IRR3225, LBP2900, HP Printers 1007, 2500, Scanners HP Desk Jet F4288.
❖ Configuring and Monitoring CC-Cameras.
❖ Performing Backup and Restoration of Servers and Critical Desktops.
❖ Configuring Wireless Network Connection to Laptop users. Installing Data cards.
❖ Updating Windows updates and patch management.
❖ Configuring and maintaining FTP SERVER.
❖ Maintaining more than 150 systems.

❖ Installing Server Operating Systems (Windows2003, 2008, 2012), Client Operating Systems (Windows 7, 8, 10) and MAC OS.
❖ Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
❖ Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
❖ Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels.
❖ Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network.

❖ Actively and regularly involved in Load Monitoring of Daily, Weekly and Monthly Data Loads using Process Chains.
❖ Maintaining Reconciliation’s to verify data in SAP ECC and BI are same or not after the data loads.
❖ Reconstruct the data requests from PSA in case of load failure.
❖ Handled the tickets by following SLA.
❖ Involved in Production Support that includes monitoring of Process Chains and Data loads.
❖ Uploaded master and transactional data from flat files and SAP ECC.

Job Description: Worked as a UI/UX designer for Mars Information Services through Tech Mahindra Limited. This role deals with creating UI/UX Design prototypes and optimizing an existing UI for all web applications.

❖ Client Interactions
    o Gathering Inputs/Requirements
    o Follow Ups
    o Receive Comments/Feedback
❖ Web/Mobile site and Applications wireframes and prototypes using Adobe Photoshop & Illustrator.
❖ Creating Wireframes
    o Wireframes designed based on UX/UI Guidelines and HIG (Human Interface Guidelines) for all devices
❖ Theme Design – Setup for the wireframe